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Environmental, Social & Governance
ESG at Otis

VIEW ESG REPORT (PDF)

Connections create a better world

For more than 170 years, Otis has helped transform cities, shape skylines and change how people live and work. We connect people to one another and the places they need to go – we bring the world together. As we look to the future, we leverage our Environmental, Social & Governance (ESG) strategy to advance our business objectives, measuring progress in four key ESG areas, or pillars.

These pillars are linked to our Absolutes of Safety, Ethics and Quality and our business strategy. Together, they deliver value for the stakeholders who depend on us.

Health & Safety

We are in the life-safety business. We prioritize the health and safety of our colleagues, contractors and our passengers through the equipment and materials we use and the practices that guide us every day.

Environment & Impact

We are taking a holistic approach to managing our environmental footprint, including ambitious goals to reduce energy consumption, emissions and waste across our facilities and our fleet.

We continue to develop efficient, sustainable products that reduce customer costs and environmental impact.

People & Communities

We are fostering a culture that embraces many voices and points of view, and we support our people with training and professional development – essential elements to ensure we attract and retain the best talent on the market. We engage the communities around us by supporting initiatives that make a tangible difference – and spark passion in the next generation of Otis colleagues.

Governance & Accountability

We uphold high standards of governance, ethics and integrity to ensure accountability. This includes how we operate our business, what we expect of our suppliers and partners, how we communicate with our customers and passengers, and how we compete in the marketplace.

Our ESG goals

Our ESG goals are a comprehensive set of 13 targets that strengthen our ESG commitments in Health & Safety, Environment & Impact, People & Communities and Governance & Accountability, and are aligned with major U.N. Sustainable Development Goals. 

As we progress on these goals, we are advancing our business and driving value for our key stakeholders, including our customers, partners, colleagues and shareholders.

-Judy Marks, Chair, Chief Executive Officer and President

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Environmental, Social & Governance Report

The principles of ESG have been embedded in our strategy and culture for decades. In 2021, we became a signatory of the United Nations Global Compact and set public commitments that align with the U.N.’s Sustainable Development Goals. We’ve outlined a clear strategy with ambitious goals and bold initiatives. Read more about our progress in our latest ESG report.

VIEW ESG REPORT (PDF)