woman walking in a metro station with luggage

Airports/Railways/Metro/Subways

Always available & accessible elevators and escalators

In public spaces, passenger mobility is always on. That’s why our products are built to withstand heavy traffic during peak travel hours in airports and railway, metro, and subway stations. We’re committed to working with you to find solutions that are accessible and built to save space and keep people moving around the clock.

Elevators and escalators with code compliant specifications

We understand that having access to technical specifications upfront is critical when building out new solutions or trying to update and modernize existing infrastructure. And with optimal connectivity and comprehensive service packages, our products are built to ensure maximum uptime and reliable rides.

Otis Signature Service ™

With each of our comprehensive service packages, we offer elevator repair and maintenance services with quick responses and transparent proactive communication. Our mechanics are not only highly trained and equipped with proprietary apps to provide you with our highest level of safety and service – they’re also committed to meeting your personal expectations on the job site.

We provide property managers with real-time and accurate information about their equipment, so passengers flows are monitored to deliver a continuous seamless experience at any time. Our timely, event-driven notifications and conversations are the cornerstone of the long-term transparent and trusting relationships we build to support passengers, no matter where they’re headed.

New York city

Elevator products

A 160-year history

Leading the industry

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Modernization

Make it new, again

Give your lift a lift

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Escalators & Moving Walks

Whether it’s our passengers, our customers or our colleagues, we put people at the center of everything we do

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Otis Signature Service™

Let us do the work

We'll keep you moving

SEE HOW IT WORKS