It All Started With A Promise

At Otis, service excellence isn’t a slogan. It’s how we do business.

When Charles Otis handwrote our very first service contract back in 1861, he promised to personally inspect the customer’s elevator. Today, our 31,000 service professionals feel this same sense of personal responsibility. Every one of them is dedicated to providing exceptional service tailored to your individual needs.

No wonder we’re the industry’s No. 1 provider, servicing nearly 2 million elevators and escalators worldwide. We invented the safety elevator, created the industry and wrote the safety standards still used by the American Society of Mechanical Engineers.