In her nearly 40 years in industry, Judy Marks has witnessed technological advances while applying emerging and mature technologies in a way that benefits society. She is leading Otis through a digital and cultural transformation that will drive its long-term success returning to an independent, publicly traded company. Otis is the world’s leading company for elevator and escalator manufacturing, installation and service.

Today, Otis is taking its deep knowledge of the hoistway and using it to create digital solutions that serve customers’ needs in an era of intelligent buildings. This includes IoT-based service solutions with proactive data analytics for predictive maintenance; advanced video analytics and dispatching systems to manage varying traffic patterns; and a new generation of elevators that are connected, data rich, safer, healthier, and more intelligent, efficient and comfortable than ever.

Our 71,000 colleagues are on a journey together into the future, she says. We’re continuing to innovate, to find new business models, to serve customers with excellence and to disrupt ourselves to become an end-to-end enabler of passenger mobility in a taller, faster, smarter world.

Judy joined Otis in October 2017 as President. She was appointed CEO in June 2019 and in April 2020 led the successful spin of Otis to an independent publicly traded company on the NYSE. In February 2022, Judy was also named Chair of Otis. Prior to Otis, she held senior leadership roles at three global icons – IBM, Lockheed Martin and Siemens AG where she served as CEO of both Siemens USA and Dresser-Rand, a Siemens business.

People make a decision every day about what kind of work they’re going to do, she says. That’s what I love about Otis colleagues – we know that what we do matters. Across 200 countries and territories, we service over 2.3 million units and touch 2.3 billion people every day to keep the world moving.

Judy serves on the Board of Directors of Otis Worldwide Corporation, Caterpillar Inc. and AdvanceCT. She is a member of the Business Roundtable and Chair of its Trade and International Committee, and a member of the U.S.-India CEO Forum. She earned a degree in electrical engineering from Lehigh University.