Our Commitment

Otis is committed to the cyber security of our products, services, and technology. We investigate all credible reports of security vulnerabilities affecting our products, services, or technology.

For correspondence unrelated to security vulnerabilities, please use our Contact Us page.

Your personal data, including first name, last name, email address, and phone number, will be collected, processed, and used by Otis to acknowledge your submission, to evaluate and/or investigate the issue(s) you have raised, to take appropriate action, and/or contact you for additional information. We will use your personal data as needed to address the concerns raised by you in your submission. We will not sell your personal data or make any secondary use of your personal data submitted here in other than an anonymized or aggregated manner. OTIS personnel and its service providers will have access to your submission (including your personal data). For purposes of this consent “personal data” shall be defined as any data that relates to an identified or identifiable natural person. OTIS operates globally, and your data may be transferred across borders including to the United States of America.

If you have questions about our use of your personal information or if you wish to modify or revoke this consent for us to use your personal information, please contact Otis by emailing privacy@otis.com.